Helpful details, no guesswork

Questions,
answered.

Everything you may want to know before we arrive, while we care for your space, and after the finishing touches.

The Solara guide

Good to know
before we glow.

Our most common questions are gathered here. For anything specific to your space, send a note with your quote request.

SolaraCleaning Services

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Not at all. Most clients share a door code, lockbox, or other entry instructions. We confirm the details ahead of time and send a message when your space is ready.

Simply put away personal items and clear clutter from surfaces and floors you’d like cleaned. Make sure our team has access to the areas being serviced, and we’ll take care of the rest.

Yes. Our team arrives with professional tools and thoughtfully selected products. We are also happy to use a product you provide when you leave clear instructions.

Absolutely. We love pets and note any care instructions before your first visit. If a pet is anxious around vacuums or new people, we recommend setting up a comfortable separate space.

Just fill out our quick booking form with a few details about your home and get an instant, custom quote. If you like the price, you can schedule your cleaning right away—it’s that easy.

Yes. We offer one-time standard, deep, move in or out, office, and post-construction cleaning, along with recurring weekly, biweekly, and monthly options.

Cancellations made before 12:00 PM the day before your scheduled cleaning are free. Cancellations after this time are subject to a 50% cancellation fee to compensate for the time reserved for your appointment.

We aim for consistency and keep your preferences on file. Occasionally another trusted team member may step in because of scheduling, illness, or time away.

Timing depends on the size and condition of the space and the service selected. We provide an estimated arrival window and scope before the appointment rather than rushing a detailed clean.

Yes. Tell us about extras such as inside appliances, interior windows, or focused detail areas when requesting your quote so we can allow the right amount of time.

Yes. We clean professional offices, studios, and small client-facing workplaces. Office pricing is customized around the space, priorities, access, and preferred service schedule.

Please contact us as soon as possible. Clear, timely feedback helps us understand what was missed and make the situation right.

Ready when you are.

Let’s make your space feel lighter.

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